The storage capacity depends on the Bag size: Patti (small size), Mark (medium size), Eric (large size). Check the video to learn more about this.

Changing the guitar strap of our bag is quick & easy. Check the video for a short demo.

Adjusting the length of the guitar strap of our bags is quick & easy. Check the video for a short demo.

The storage capacity depends on the Wallet size. Check the video to learn more about this.

You can pay in the following ways:

- Credit card

- PayPal

Yes, you can easily pay in instalments through the service KLARNA. You can choose it at checkout and select the payment plan you prefer. You can pay over 3 interest-free instalments.

We ship worldwide.

For Shipping Costs refer to our Shipping Policy that you can find in our Home page.

It depends on where you are. Orders processed will take 2-7 business days. Delivery may take anywhere up to 7 business days. Delivery details will be provided in your confirmation email.

Returning an item is quick & easy.
If for any reason you are not satisfied with a product you’ve purchased, you can return it within 14 days to get the refund. Once we’ve inspected the item, we’ll refund the price you paid with the original payment method chosen at the time of purchase.

For more, refer to our Return & Refund Policy you can find in our Home Page.

If you can’t find the answer to your question in the FAQ, please contact us at Email: info@theguitarbag.com

From the product page it is possible to add the chosen product to the cart by clicking on "Add to cart" - in the top right corner it will be possible to check your cart by clicking on the cart icon and finalize the purchase by clicking on 'check out'.

In the cart page, it is also possible to modify the quantity of the items to be purchased, or remove them by clicking 'Remove'.

In the next step you can choose from the available payment methods. After the appropriate checks on the transaction, the information of the order will be sent to us and a message of thanks will inform that the purchase is completed successfully. You will also receive a confirmation email with all the details
of your order.

All products sold by The Guitar Bag® are covered by a 24 (twenty-four) month warranty for lack of conformity, pursuant to Title III of Italian Legislative Decree 206/2005. For assistance under warranty, the Customer must keep hold of the invoice, or the payment receipt, together with the transport document.

The warranty for lack of conformity will apply provided that the relative product has been used correctly, in compliance with its intended use and as provided for in the instructions for use and washing present in and/or with the product.

To keep your The Guitar Bag® product in the best possible condition, it should be kept in a dry place away from sunlight, as the sun’s rays could in fact change the colour of the leather.

Do not allow the leather to come into contact with sources of moisture for a long time and do not use any type of detergent to clean it. If you haven’t used it in a while, wipe the leather with a dry cotton or woollen cloth to restore its beauty and shine.

For more Care Instructions, check the related section in the product card.

To change your “Account” details, select the “Profile Account” icon from the menu in the top right-hand corner and access your profile by entering your e-mail address and password.

By selecting the “My Account” section you can change the details entered (“My Account”, “Account Information”, Newsletter Subscriptions”).

You can contact us through our contact page! We will be happy to assist you.